Frequently Asked Questions

 

S H I P P I N G

Querida Los Angeles Ships out of Los Angeles C.A.

Please allow 2-5 business days (Mon- Friday) for order processing.

Shipping: Monday-Friday only.

Shipping may take anywhere from 5-7 days if located in the U.S.

 

R E T U R N S/ E X C H A N G E S

We at Querida Los Angeles will do what we can to ensure you are satisfied with your purchase.

All items are FINAL SALE/NO REFUND or EXCHANGE Policy. 

In due case that items arrive defective you must provide images via email. Don't hesitate to (contact us) You have a 7 day grace period upon delivery confirmation to Notify us with your concerns. Coupons and discount codes cannot be refunded. 

 

 

 

C A R E

For Lasting Jewelry,

 We suggest storing Jewelry in original dust bags and away from WATER.

With time most Jewelry will go through normal ware and tare but these tips will help maintain it's shine and longer lasting results. 

 

Contact:

[email protected]